The advent of the computer age has brought with it many benefits as well as pitfalls.
The latest in pitfalls for me is Dell Financial services. As with many corporate entities, Dell has it's share of bullshit loops one has to go through to get help, to actually talk to a real live person today will definitely take some sleuthing techniques.
My experience this morning was like many others trying to pry their way into the nether world of technical support. I was attempting to pay off my newest computer acquisition through Dell Financial, when confronted with the brick wall of automated answering systems, press 1 for this, press 2 for that, and with every number pressed, nothing but an automated voice telling me everything I never needed to know about my Dell account, not including how to pay it off.
Dell Financial is a TOTALLY SCREWED UP ABYSS OF IMPERTINENCE!!!! After finally reaching a live body through Bringo, I was told the only way I could pay the balance off was to provide my banks checking account and routing number, without these I was dead in the water.
NO CREDIT CARDS ALLOWED!!!! Which in this era of instant credit approval is ludicrous and invasive into a persons privacy requiring information that would allow access by Dell Financial to my checking account.
That is the ONLY way to pay, period, end of story, forfeit your information or go away. If I did not care about my credit I would tell those information sucking parasites where to put it! And stiff them for the entire amount. I explained to the customer service rep. that I would tell everyone I new what I thought of their payment options, so here it is for the whole world to see.
DELL FINANCIAL SERVICE HAS NO SERVICE, THEY WILL NOT ACCEPT CREDIT CARD PAYMENTS BECAUSE THEY WANT YOUR BANK INFORMATION FOR WHO-KNOWS-WHAT REASON, AVOID THEM AT ALL COSTS, DO NOT APPLY FOR A DELL CARD!!!!!
If it only helps one person, I have done my job.